Call me a snob. And I’m not ashamed about it. After 48 years on this planet I’ve reached a stage in life where I won’t put up with crap. I won’t accept a 2 hour queue in the rain to save £20. I value convenience and am prepared to pay for it. I like to travel from airports I live near rather than hitching into a another country to catch the flight.
So when I heard that I was booked on Ryanair I was more than slightly appalled. The last time I flew Ryanair we spent more on excess baggage than the cost of the tickets and the extras meant the flight to Carcassonne could have been Bangkok. So how was a my recent trip to Dublin?
The bad bits. The boarding process at Gatwick (not Heathrow…where I can get to in 20 minutes) was horrendous. The passengers looked like Mr Potatohead with terminally high blood pressure. The stewardesses were Romanian hookers with the language skills of a third division footballer. And they sold you crap every two minutes.The comfort level was identical to sitting in a plastic garden chain bound with duct tape and I had to pay almost £20 for a boarding pass.
A stewardess asked me what time we were due to take off. Even as a joke I found that a bit creepy.
The good bits. It was 75% cheaper than BA. (as a BA fanboy I find this hard to admit)
So what do I think about Ryanair. As a marketing guy, I admire their ruthless efficiency but as a customer….come on BA give me a reason to come home.